She also went the extra mile!

Life can be difficult sometimes, but I am pleased to let you know about another great human who took the time to help me out!  Her name is Terri W.  I was having an issue with an account, and she spent over 15 minutes helping me to sort it out.  She was kind, and thorough.  When people do this it does send a ripple out into the world.  She told me she wanted to treat other people the way she wanted to be treated by other's.  You go girl!  They are so lucky to have you as an employee.  And I am lucky to have had you answer the phone when I called!  Continue to make a ripple, and see what happens!